Check out some of this I read by going to this site http://www.disneyinstitute.com/index.cfm
I have never been to this conference but checking out the website I learned so much. Take the quotes below and then think about your ministry, family or work place. How do you measure up?
"Courage is the main quality of leadership, in my opinion... usually it implies some risk. "
"You can dream, create, design and build the most wonderful place in the world, but it requires people to make "
"Get a good idea and stay with it. Dog it, and work it until it's done and done right."
GIVE YOUR LEADERS WHAT THEY NEED:
Today's workforce responds to leadership that follows a coaching or mentoring model; gone is yesterday's top-down managerial hierarchy. Today's successful leaders work with their teams to provide vision and to set goals, as well as to encourage involvement and accountability.
COMMUNICATE YOUR CULTURE:
Every business has a culture. Communicating and nurturing the culture of your organization is vital to the successful management of your employees. From recruiting to career management, employees want to know your expectations and how you are going to support them in meeting those expectations.
CREATE LIFETIME RELATIONSHIPS:
In today's competitive marketplace, the need for repeat business is a vital factor that contributes to your bottom line. Companies that develop customer loyalty by delivering superior value will be the companies that succeed and the companies that last. Satisfied customers drive long-term financial results.
PROVIDE YOUR CUSTOMERS WITH WORLD-CLASS SERVICE:
Customer satisfaction is directly related to positive interaction with your employees. Period. In today's competitive market your advantage comes from your customer's belief that your employees want to meet and exceed their expectations. Providing world-class service is the key to increasing your profit.
FOSTER A CULTURE OF CREATIVITY:
In today's workplace, change is occurring at an ever-increasing rate. In order to be successful in a climate of change, organizations must be able to foster an environment where collaboration and new ideas are not only safe, but expected.
THE DISNEY APPROACH TO TEAM BUILDING:
You can't get any more hands-on than this! Our team-building experiences will help you and your team step outside your comfort zone. Not only will you have fun, you will learn the critical success factors for high-performing teams in the process. The Disney Institute will stretch your communication skills and develop your collective creativity, as well as help you recognize your achievements.